Computer Troubleshooters serve OEM warranty companies, business
corporation, small & medium sized businesses, home offices
and domestic users with comprehensive computer
and work full time to provide a high level of friendly,
proactive, skilful and professional service.
Computer Troubleshooters are
repair specialists. We are devoted
to repairing computers since October 2000.
We focus on fulfilling real
needs. You will not be pushed to buy excessive hardware or
We are more eager to assist than the shops.
Our strategic goal is to offer Next
Business Day Service for
We operate with low overhead so that our technicians read, research, innovate and sharpen skills to
diagnose then repair with
When you use our
services, you are actually benefiting from the expertise of our global franchise team of
over 400 hands-on technicians.
practically all situations.
Computer Troubleshooters take care of
both software and hardware problems, OS upgrade, low space issues,
speed problem, data recovery, network troubleshooting and regular
So every aspects of personal computing are covered under one roof.
Business owners and home office users can't afford the
hassle and security risk associated with bringing
a laptop to several different shops for repair on different
symptoms. Retail shops repair little bit then excuse for those
they not covering or messed up. For example, we find it
common for customers enquiring us of data recovery after a shop
replaced harddrive of their laptop. Or, customers bringing
in a laptop with webcam not showing since a damaged screen replaced.
Computer Troubleshooters commit to ethical
repairs by ensuring all hardware functioning in satisfactory order
" Thank you for
is our common
- We carry hardware
& software to fix your desktop computer, backup NAS, wireless,
internet and software problems.
- We come to you to
transfer data from old to new computers or set up your smartphones
and tablets to sync with them. Or help you better
understand and deploy your new gadgets. Or serve as
your IT mentor to make better decisions and conduct project
- Most services can be
completed on-site same day in a couple of hours max. Exceptional cases may
sometimes demand another visit or collect. Our experience counts.
erasure & decommissioning service for computers at site to protect
your privacy & environment prior to gifting or disposal
Dropoff Repairs ( for Laptop, Macbook,
Surface & Small desktop)
- You carry laptop or
to our workshop
for checking & repair at fast turnaround and thorough diagnosis.
appointment by telephone or email is needed to reserve our
engineers to ascertain its
symptoms and physical condition prior to receiving for
repair. We repair laptops of all ages.
Your personal data
is guaranteed safe prior to commiting diagnosis or repair.
Our pledge is diagnosis in 24
hours, software repaired 2 - 3 working days, hardware
repaired 7 working days or earlier subject to parts
- We install genuine Windows, Apple OSX
and Linux even when you lost the Recovery
- We do not give up
quickly but innovate for new repair methods or get-round for
each patient laptop if required.
- Our services cover but are not
limited to the
Windows not starting , cracked
screen, hinge broken, not power on , not charging battery,
battery replace , lines on screen , cannot logon , no
bootable device, blue screen , white screen,
black screen , kernel panic screen , some keys not working
, noisy fan , overheat , touchpad not responding , no sound
, virus removal , unknown pop-ups , privacy
problem , Windows ingenuine, Windows installation failed, Outlook
database problem , no internet , no wireless , no webcam,
low space, expand partition, Windows upgrade
downgrade , memory upgrade , continual rebooting...etc.
Pictures below are small samples of what we repaired.
Brand fixed includes Apple Macbook,
Air, Alienware, Acer, Asus, Clevo, Compaq, Dell, eMachine,
Fujitsu, Gateway, HP, Illegear, IBM, Lenovo, LG,
LDLC, Medion, MSI, MS Surface, Origin, Packard Bell, PC Specialist UK, Qosimo, Razor, Siemens,
Samsung, Sony, Toshiba, Vaio, XPS, Inspiron..etc
Dropoff Repairs ( for Gaming portable &
Gaming PC )
Gaming PCs are
built to win. Repairing it demands gaming and
benchmarking expertise beyond retail shops. A
thorough understanding of modern graphics, XMP memories, CPU, IO
and cooling technologies are crucial in addition to
experience with different manufacturers customizations.
We know all these so fixed many eSport gaming laptops &
We want to be
your mechanic at the pit so you can win every games.
Internet & wireless network support Services
- Wireless Network Setup &
Troubleshooting for Wireless Printer, Time
Capsule, Apple TV, Airport, SlingBox, Sonos, NAS, Home Server
etc. All brands are welcome and we install them to
function to your preferences. You may be surprised to
learn that we have been fixing wifi since its very
- Hard-Wired Cabling services for
Office & Home.
- 4G LTE
internet connectivity troubleshooting.
- Internet issues not
attended by Internet Service Providers, such as network
security, limited connectivity, weak wifi signals, wireless
security, wireless hotspots, thick walls, VPN, ...etc.
- Managed wireless
controller and basestation package for
service apartments also available.
We deploy Professional
Data Recovery Machines,
- We focus on recovering data off storage media
damaged due to physical impact or
accidental restore. Since Oct 2000, we have saved many
customers from losing their precious pictures, itunes,
passworded videos, PhD papers, business mails, server
98% successful Data Recovered for laptops or harddrives dropoff
repair in Oct 2006-May 2013#
on inv. no. 6752 to 9937
- We are honest and pledge not to 'test'
stupid things with your data harddrive or USB or iPhone
unless absolutely necessary & subject to your approval. We conduct
the services in our Central Workshop, so your precious data never risks leaving Hong Kong. Data recovered are
treated in strictest serious confidentiality and all drives are
in original status on return.
- DR Services are available as either onsite or dropoff
depending on your confidentiality & costs preferences.
unique flat charges
are reasonable, simple and transparent.
not ask for an arm and a leg when data are recovered.
We keep our recovery process lean yet same efficient at the
lowest price in Hong Kong.
( All providers definitely ask "your flesh" if they check for free! Be cautioned! )
- Please enquire by clicking
or call 22701305
to ascertain which plan best suits you.
combining the strength of our unique Data Recovery Machines
and Outlook troubleshooting experience, we make ourselves unique
support for SMB regarding Microsoft Outlook problems.
- You can
trust us in recovering the data in Outlook
from your personal & business emails when your regular IT
said impossible (provided they had not messed them up).
Backup, Server & Ransomware
- Your server needs
maintenance. Without any management, it is actually
time-bomb to you!
must be restored quickly and safely after breakdown.
We can help you plan, monitor and maintain it.
- Do you know how
long your server restores productivity after a breakdown?
How much the damage can be done to your business if it
Talk to us if your IT don't.
offer Office Server Administration & Regular Technical
Support for businesses. We are flexible and can
provide full or partial coverage to suit your particular
- We support corporate
enterprise as regional warranty support. We despatch onsite
engineers on their behalf to their local branches.
- Cloud Servers or
Off-site Backup support are also available.
Ransomware incident response. We encountered lots
issues ever since Cryptowall plagued. Immediate
corrective measures must be implemented both before and
after. We are experienced and can address ransomware
with effective arsenals and shields. Consultation plan
Decommissioning and Data
data can be recovered from devices or laptops not booting or
switching on, you must be careful in their disposal unless
you do not mind your privacy being kept or shared.
Harddrives or flash inside disposed laptops/PC had been good
sources for peeping into privacy & confidentials.
Computer Troubleshooters offer you peace of mind when you
select to dispose them using our services. You can
either opt for our Data Destruction service or FREE device recycle.