Hong Kong
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Services
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| Overview |
Computer Troubleshooters
serve OEM warranty companies, business corporation, home office proprietors
and
domestic users with
a refreshing complement of unique computer
services:
|
ON-SITE Computer Upgrade, Tune-up, Clean-up & Repair |
| DROP-OFF Laptop Diagnostics & Fix Special ( Address & contact here) |
| ON-SITE Wireless Network Site Survey, Security Check & Advice |
| ON-SITE System Rescue & Software Error Troubleshooting |
| ON-SITE Data-Safe Computer Virus/Trojan/Spyware Removal |
| with Windows®, Apple Macintosh®, Novell Netware® or Linux® (Ext 2 format only) installed. Data recovered are treated in strictest confidentiality and media (i.e. hard disks or memory cards) are in original status on return. Our unique service guarantees NO write to client's media. |
| Outlook Express, Outlook, Netscape Mail Errors Troubleshooting |
| Data Migration Service from Old Hard Drive to New Computers |
| Page Freeze, Pop-ups, Email Spam and Internet Security Help |
| Invalid Page or Start Internet Page Changed: Rescue and Remedial |
| Windows Installation without Recovery CD / Driver Software |
| Wired Office Network / Shared Internet Connection Setup |
| WiFi® /Air Port® Networking Setup and Troubleshooting |
| Networking among Macintosh, Windows and Linux. |
| Printer, Scanner and All-in-ones Installation and Troubleshooting |
| Application Implementation Guidance & Support, viz: QuickBooks®, Quicken®, DacEasy®, Peachtree Accounting®, MYOB®, various antivirus suites, WinFax®, Tradelink, Valunet, MoneyGod®, Chiang's Accounting........more.... |
| PocketPC, PDA, SmartPhone Sychronization Setup and Troubleshooting |
| Digital Camera, Card Readers, iPod Player Setup and Fix |
| Practical Backup Solutions and Offsite Secured Data Storage |
| CathäyRAS Intranet/VPN Software Installation & Setup |
| Preventive Maintenance Visits |
| Office Maintenance & TechSupport Plan with or without servers |
| Software/Hardware Selection Consultancy and Technical Support |
| On-Site Laptop Upgrades ,Repair, Tune-up and Troubleshooting |
| SLA and Hardware Support for Enterprise Level Storage Equipment |
| Inspection Report for Insurance Claim on Damaged Computers |
| Cross Country Support for Travellers' Information Technology needs |
Business owners and home office users can't afford the
hassle, loss of productivity and security risk associated with bringing
a computer to a shop for repair.
The shop front always has highest priority, leading to your
computer treated by a non-qualified apprentice, or put in the backyard
as leisure income. You will also spend several hours connecting
and setting up when you brought the computer (?fixed?) back. Above all, data is your most critical asset.
With
Computer Troubleshooters unique on-site service, you are back on business with
safe documents, emails, pictures,...data as soon as our
service technician leaves on the same
day.
The Computer Troubleshooters approach is very different
from most other computer service providers :
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Our franchisees are honest. We work full time to provide a high level of friendly, proactive, skilful and professional service.
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We confront and solve more computer problems because of our dedication to fixing computers on-site instead of selling. We focus on fulfilling customers' real needs and do not push to sell any excessive expensive hardware or junk software.
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We are located close to you to respond quickly and cost effectively to help. Our strategic goal in 2005 is to offer Next Business Day Service for all customers.
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Our services are the best economical. We operate with cheap overhead because we do not hire expensive shopkeepers, clerical nor administrative staff.
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Customers who use our services are actually benefiting from the expertise of our global franchise team of over 400 technicians instead of just one. With the wide range of skills and abilities, we handle practically all situations.