Hong Kong
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Services
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| Overview |
Computer Troubleshooters
serve OEM warranty companies, business corporation, home office proprietors
and
domestic users with
a refreshing complement of unique computer
services:
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ON-SITE Desktop Computer Upgrade & Repair |
| DROP-OFF Laptop Diagnostics & Fix Special ( Address & contact here) |
| Bench Repair for Laptop e.g. damaged screen, DC port, fuzzy video, ...etc |
| Netbook or Mini Notebook (without CD drive) Repair |
| Wireless Network Setup including Wireless Printers, Time Capsule, Apple TV, Airport, SlingBox, Sonos, NAS, Windows Home Server etc... |
| Diagnose Connection Problems which both Vista & your ISP failed |
| Windows installation without using factory Recovery DVDs |
| . Data recovered are treated in strictest confidentiality and media (i.e. hard disks or memory cards) are in original status on return safely. |
| Outlook Express, Outlook, Windows Mail, Entourage Troubleshooting |
| Data Migration Service from Old to New Computers |
| Page Freeze, Self shutdown, Self restart Troubleshooting |
| Virus Removal and Security Solutions |
| Wireless Printer Installation and Troubleshooting |
| Application Implementation Guidance & Support, viz: QuickBooks®, Quicken®, DacEasy®, Peachtree Accounting®, MYOB®, various antivirus suites, Tradelink, Valunet, ....etc. |
| SmartPhone & Blackberry Synchronization Setup and Troubleshooting |
| iTunes, iPod, iTouch, iPhone Sync Setup and Troubleshooting |
| Practical Backup Solutions and Offsite Secured Data Storage |
| CathäyRAS Intranet/VPN Software Installation & Setup |
| PC Health Check & Preventive Maintenance Visits |
| Serviced Apartment Guest Wireless & Laptop support |
| Office Server Administration & Regular Technical Support |
| Hosted Exchange & Blackberry Enterprise Server Subscriptions available! |
| SLA and Hardware Support for Enterprise Level Storage Equipment |
| Inspection Report for Insurance Claim on Damaged Computers |
| Cross Country Field Engineer Support for Warranty Companies |
Business owners and home office users can't afford the
hassle, loss of productivity and security risk associated with bringing
a computer to a shop for repair.
The shop front always has highest priority, leading to your
computer treated by a non-qualified apprentice, or put in the backyard
as leisure income. You will also spend several hours connecting
and setting up when you brought the computer (?fixed?) back. Above all, data is your most critical asset.
With
Computer Troubleshooters unique on-site service, you are back on business with
safe documents, emails, pictures,...data as soon as our
service technician leaves on the same
day.
The Computer Troubleshooters approach is very different
from most other computer service providers :
-
Our franchisees are honest. We work full time to provide a high level of friendly, proactive, skilful and professional service.
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We confront and solve more computer problems because of our dedication to fixing computers on-site instead of selling. We focus on fulfilling customers' real needs and do not push to sell any excessive expensive hardware or junk software.
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We are located close to you to respond quickly and cost effectively to help. Our strategic goal in 2005 is to offer Next Business Day Service for all customers.
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Our services are the best economical. We operate with cheap overhead because we do not hire expensive shopkeepers, clerical nor administrative staff.
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Customers who use our services are actually benefiting from the expertise of our global franchise team of over 400 technicians instead of just one. With the wide range of skills and abilities, we handle practically all situations.